Overnight Front Desk & Night Audit Specialist

Home 2 Suites Central Park; Denver (CO); On-site; USD 27,000 - 29,000; Full time

Job summary

Level5 Hospitality is seeking a Night Auditor responsible for auditing, balancing, and reporting across hotel operations to ensure accuracy and policy compliance. The role emphasizes delivering Level5 Hospitality service and guest satisfaction during overnight hours.

The candidate should be proficient in MS Office, have Front Desk experience, and demonstrate reliability, punctuality, and weekend availability.

Qualifications

• Proficient in Microsoft Office Suite or similar software.
• Previous work experience as a Hotel Front Desk Agent preferred.
• Excellent communication and organizational skills.
• Flexibility with shifts and scheduling.
• Must be available weekends and/or occasional holidays.
• Must have reliable transportation to and from work.
• Must have stellar attendance and punctuality.

Responsibilities

• Perform all check-in and check-out tasks.
• Complete the Night Audit checklist each shift.
• Close PMS and POS systems daily, generate audit reports, and reset systems for the next day.
• Inform the Front Office Manager or Manager on Duty of urgent problems.
• Operate the front desk with exceptional guest service.
• Fulfill all Front Office functions during the overnight shift.
• Know emergency procedures after training by Maintenance Chief.
• Complete daily reports and audit correspondence as required.
• Receive and confirm credit cards for validity and acceptability.
• Welcome guests and assign rooms.
• Handle reservations and inquiries via online, phone, or in person.
• Respond to guest complaints timely and professionally.
• Create incident reports for injuries/issues when required.
• Maintain professional appearance and dress code compliance.
• Perform other duties as required by management.

Skills

MS Office

Front Desk

Communication

Organization

Shift Flexibility

Weekend Availability

Reliable Transportation

Punctuality

Education

HS Diploma

Accounting basics

Numerical ability

Job description

Level5 Hospitality is seeking a Night Auditor responsible for auditing, balancing, and reporting across hotel operations to ensure accuracy and policy compliance. The role emphasizes delivering Level5 Hospitality service and guest satisfaction during overnight hours.

The candidate should be proficient in MS Office, have Front Desk experience, and demonstrate reliability, punctuality, and weekend availability.