Overnight Front Desk & Night Audit Specialist

McKibbon Hospitality; Clearwater (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

McKibbon Hospitality's Ascend Collection by Choice in Dolphin Sands Clearwater Beach, FL is seeking a Front Desk/Night Auditor. This role includes 2 overnight shifts (11 PM–7 AM) and requires delivering warm, efficient guest service while maintaining operations during night hours.

Responsibilities include check-ins, wake-up calls, handling overbookings, and coordinating with housekeeping and other departments to ensure guest satisfaction and accurate daily reporting.

Formación

• Previous experience at a front desk or similar role.
• High school diploma or equivalent.
• Ability to work overnight shifts and deliver friendly, professional service.

Responsabilidades

• Check guests in/out with efficiency and courtesy.
• Take and relay wake-up calls as requested by guests.
• Communicate guest needs and events to housekeeping and other departments.
• Maintain knowledge of hotel services, room status, and daily group activities.

Conocimientos

Front desk

Guest relations

Customer service

Communication

Educación

High school diploma

Herramientas

PMS software

Descripción del empleo

McKibbon Hospitality's Ascend Collection by Choice in Dolphin Sands Clearwater Beach, FL is seeking a Front Desk/Night Auditor. This role includes 2 overnight shifts (11 PM–7 AM) and requires delivering warm, efficient guest service while maintaining operations during night hours.

Responsibilities include check-ins, wake-up calls, handling overbookings, and coordinating with housekeeping and other departments to ensure guest satisfaction and accurate daily reporting.