Night Auditor & Guest Experience Specialist

McKibbon Hospitality; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Life insurance

Paid time off

401K Savings Plan

Job summary

McKibbon Hospitality is seeking a Night Auditor for overnight shifts. You will greet guests, process check-ins, and manage daily room status with a professional, welcoming demeanor.

Responsibilities include resolving guest issues, maintaining knowledge of hotel services, and coordinating with housekeeping to ensure smooth operations overnight. On-site role with opportunities for growth within McKibbon Hospitality.

Qualifications

• Previous hotel/front desk experience preferred.
• Proficient with computers and basic math.
• Excellent customer service and professional demeanor.
• Ability to work overnight shifts independently.

Responsibilities

• Process guest check-ins and verify registration information.
• Maintain guest relations and resolve complaints.
• Handle wake-up calls and guest inquiries.
• Keep front desk area organized and stocked.
• Coordinate with housekeeping on room status and overbookings.

Skills

Customer service

Communication

Computer proficiency

Basic math

Independent work

Education

High school diploma

Tools

Property Management System

POS system

Job description

McKibbon Hospitality is seeking a Night Auditor for overnight shifts. You will greet guests, process check-ins, and manage daily room status with a professional, welcoming demeanor.

Responsibilities include resolving guest issues, maintaining knowledge of hotel services, and coordinating with housekeeping to ensure smooth operations overnight. On-site role with opportunities for growth within McKibbon Hospitality.