Overnight Front Desk & Night Audit Specialist

Davidson Hospitality Group; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Coverage (Multiple tiers)

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hyatt Regency Cincinnati is seeking a detail-oriented Night Auditor to ensure smooth hotel operations during the night hours. You will perform front desk duties, process guest payments, and maintain accurate records while providing exceptional guest service.

The role requires cash handling experience, a high school diploma, 1–2 years in a similar role, strong attention to detail, good communication, and the ability to work independently overnight, weekends, and holidays.

Qualifications

• Prior cash handling experience
• High school diploma or equivalent
• 1–2 years of experience as a Night Auditor or in a similar role
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Read, write and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Ability to work flexible hours including overnights, weekends, and holidays

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
• Join our team of hospitality professionals and contribute to the success of our hotel during the night hours

Skills

Cash handling

High school diploma

Night Auditor experience

Attention to detail

Communication skills

Problem solving

Fluent English

Independent work

Computer skills

Flexible hours

Education

High school diploma or equivalent

Job description

Hyatt Regency Cincinnati is seeking a detail-oriented Night Auditor to ensure smooth hotel operations during the night hours. You will perform front desk duties, process guest payments, and maintain accurate records while providing exceptional guest service.

The role requires cash handling experience, a high school diploma, 1–2 years in a similar role, strong attention to detail, good communication, and the ability to work independently overnight, weekends, and holidays.