Hotel Night Auditor (Over Night) - Comfort Mainstay Suites Hotel

Kingsley & Co.; Cincinnati (OH); On-site; USD 22,041 - 24,796; Full time

Job summary

A hospitality company in Cincinnati is seeking a Night Auditor to oversee hotel operations during overnight shifts. Responsibilities include performing financial audits, managing front desk duties, and ensuring the satisfaction of guests. The ideal candidate will have a high school diploma, experience in hotel operations, strong mathematical skills, and effective communication abilities. This full-time position requires availability overnight, including weekends and holidays, ensuring a seamless operation for all guests.

Qualifications

• Experience in hotel operations or front desk roles preferred.
• Availability to work overnight shifts, including weekends and holidays.

Responsibilities

• Perform nightly financial audits and reconciliations.
• Check guests in and out of the hotel.
• Respond to guest inquiries and resolve complaints.
• Maintain cleanliness and organization of the front desk.
• Monitor security and safety procedures.

Skills

Mathematical skills

Communication skills

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Additional education in hospitality or business

Tools

Hotel management software

Microsoft Office Suite

Job description

2347 Reading Rd, Cincinnati, OH 45202, USA

Job Type: Full Time

Workspace: Full Time, On Site

Pay: $16.00 - $18.00 Per Hour

Shift/ Schedule: 11p-7am Monday- Sunday. Weekends and Holidays Required

Experience: Previous hotel experience preferred.

Job Summary

The Night Auditor is responsible for overseeing the operations of the hotel during the overnight shift. This role includes managing front desk responsibilities, performing financial reconciliations, and ensuring guest satisfaction. The Night Auditor will also handle any issues that arise during the night, ensuring a smooth operation for both guests and staff.

Responsibilities

• Perform nightly financial audits and reconciliations, including balancing accounts and preparing financial reports.
• Check guests in and out of the hotel in a friendly and efficient manner.
• Respond to guest inquiries and resolve any issues or complaints promptly.
• Maintain the cleanliness and organization of the front desk area and lobby.
• Communicate effectively with other departments to ensure seamless operations.
• Monitor security and safety procedures to ensure a safe environment for guests and staff.
• Assist with inventory management and ordering supplies as needed.
• Perform light housekeeping duties as required.
• Document any incidents or unusual occurrences during the shift.

Qualifications

• High school diploma or equivalent; additional education in hospitality or business is a plus.
• Previous experience in hotel operations or front desk roles preferred.
• Strong mathematical skills and attention to detail for financial reporting.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle multiple tasks simultaneously.
• Proficient in hotel management software and Microsoft Office Suite.
• Availability to work overnight shifts, including weekends and holidays.

Kingsley + Co. is an equal opportunity employer. All applicants will be considered for internship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above description is not designed to cover or contain a comprehensive list of duties and responsibilities required. Duties & responsibilities may change or new ones may be assigned any time and without notice.