Overnight Front Desk & Night Audit Lead

East West Hospitality; Snowmass Village (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Accident Insurance

Ski Pass or Equivalent Bonus

401(K) Plan with Employer Match

Paid Time Off

Paid Sick Time

Career Development Trainings

Employee Discounts

Job summary

East West Hospitality’s Viceroy Snowmass property seeks an Overnight Front Desk Agent to act as the overnight ambassador and Manager on Duty, delivering Forbes Travel Guide luxury service and overseeing overnight operations.

This full-time, year-round role includes nightly auditing, guest check-in/out, safeguarding assets, and coordinating with departments to ensure guest satisfaction. Compensation starts at $25 per hour with 11:00 pm–7:30 am shifts, weekends/holidays required.

Qualifications

• Deliver warm, personalized, and professional service consistent with Forbes Travel Guide luxury hospitality standards.
• Demonstrate strong organizational skills and attention to detail in nightly operations.
• Work independently as Manager on Duty during overnight shifts.

Responsibilities

• Deliver Forbes-level guest service during overnight hours.
• Complete nightly audits and balance daily transactions.
• Protect hotel assets and maintain accurate guest billing and records.
• Coordinate overnight communications between Front Office, Housekeeping, Engineering, Security and other departments.
• Prepare the hotel for morning operations with complete reports and data.

Skills

Guest service

Attention to detail

Organizational skills

Independent work

Tools

Opera PMS

ALICE

Microsoft Office

Micros

Job description

East West Hospitality’s Viceroy Snowmass property seeks an Overnight Front Desk Agent to act as the overnight ambassador and Manager on Duty, delivering Forbes Travel Guide luxury service and overseeing overnight operations.

This full-time, year-round role includes nightly auditing, guest check-in/out, safeguarding assets, and coordinating with departments to ensure guest satisfaction. Compensation starts at $25 per hour with 11:00 pm–7:30 am shifts, weekends/holidays required.