Overnight Front Desk & Member Care Specialist

Planet Fitness; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee Discounts

Team-building Events

Job summary

Join a dynamic team at a leading fitness center where your passion for customer service will shine! As an Overnight Front Desk Associate, you will play a pivotal role in creating a welcoming atmosphere for members and guests in a Judgement Free Zone. Your responsibilities will include greeting visitors, assisting with membership inquiries, and maintaining the cleanliness of the facility. This position not only offers the chance to make a positive impact on people's lives but also provides valuable experience in a fast-paced environment. If you're ready to inspire others and be part of a supportive team, this opportunity is for you!

Qualifications

• 6-12 months of customer service experience preferred.
• Must be 18 years or older and willing to become CPR/AED certified.

Responsibilities

• Provide exceptional customer service to members and guests.
• Assist with membership functions and resolve member concerns.
• Maintain cleanliness and safety of club facilities.

Skills

Customer Service

Communication Skills

Reliability

Problem Solving

Teamwork

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

Join a dynamic team at a leading fitness center where your passion for customer service will shine! As an Overnight Front Desk Associate, you will play a pivotal role in creating a welcoming atmosphere for members and guests in a Judgement Free Zone. Your responsibilities will include greeting visitors, assisting with membership inquiries, and maintaining the cleanliness of the facility. This position not only offers the chance to make a positive impact on people's lives but also provides valuable experience in a fast-paced environment. If you're ready to inspire others and be part of a supportive team, this opportunity is for you!