Overnight Front Desk Concierge – Senior Living

Dial Senior Living; Lake Barrington (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription Drug Ins. (D,

Basic Term Life/AD&D

401k

Job summary

Dial Senior Living is seeking a dedicated overnight care associate for Saturdays 11:00pm-7:00am. You will help maintain a welcoming, safe environment, respond to emergencies, and support residents with daily needs while staying alert through the night.

Applicants should have a high school diploma or GED, experience in customer service or senior living, and at least 21 years old. The role offers benefits including PTO, tuition assistance, insurance, and a 401(k).

Qualifications

• High School diploma or GED.
• Experience in customer service, hospitality, or senior living.
• Must be at least 21 years of age.

Responsibilities

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Monitor the community through periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner.
• Respond to emergency situations by following established procedures and notifying appropriate personnel.
• Maintain accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all the common areas including the office, kitchen, and resident trash rooms.
• Provide support to other departments, as assigned by supervisor.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of resident and community information.
• Other duties as assigned.

Skills

Customer service

Hospitality

Communication

Problem solving

Attention to detail

Teamwork

Night shift stamina

Education

High School diploma or GED

Tools

Phone systems

Basic computer skills

Job description

Dial Senior Living is seeking a dedicated overnight care associate for Saturdays 11:00pm-7:00am. You will help maintain a welcoming, safe environment, respond to emergencies, and support residents with daily needs while staying alert through the night.

Applicants should have a high school diploma or GED, experience in customer service or senior living, and at least 21 years old. The role offers benefits including PTO, tuition assistance, insurance, and a 401(k).