Overnight Front Desk Concierge

Sonder USA Inc.; Chicago (IL); On-site; USD 32,032 - 41,600; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible vacation

Annual travel credits

Equity program for eligible employees

Job summary

Sonder USA Inc. is seeking an Overnight Front Desk Hospitality Agent in Chicago, Illinois, to create exceptional first impressions and guide guests through a technology-rich experience. This role requires strong customer service skills and the ability to communicate effectively with guests.

The ideal candidate possesses hospitality experience and is organized, detail-oriented, and able to thrive in a fast-paced environment. Competitive compensation with benefits such as medical insurance and flexible vacation is offered.

Qualifications

• Demonstrated experience in hospitality or customer-facing roles.
• Excellent problem-solving skills with a proactive approach.
• Strong computer literacy and writing skills.

Responsibilities

• Greet guests and ensure welcoming first impressions.
• Guide guests through the Sonder experience and app functionality.
• Handle guest interactions and resolve issues efficiently.
• Maintain cleanliness and organization of guest-facing spaces.

Skills

Customer service

Problem-solving

Computer literacy

Communication

Attention to detail

Teamwork

Job description

Sonder USA Inc. is seeking an Overnight Front Desk Hospitality Agent in Chicago, Illinois, to create exceptional first impressions and guide guests through a technology-rich experience. This role requires strong customer service skills and the ability to communicate effectively with guests.

The ideal candidate possesses hospitality experience and is organized, detail-oriented, and able to thrive in a fast-paced environment. Competitive compensation with benefits such as medical insurance and flexible vacation is offered.