Overnight Front Desk Auditor & Guest Experience

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 53,726,000 - 57,859,000; Full time

Benefits offered by this job

Free parking

Employee meals

Hotel discounts

Medical, dental, vision insurance (30+

Job summary

Hilton Milwaukee, part of Marcus Hotels & Resorts, is seeking a dedicated full-time Night Auditor in Milwaukee. You will balance charges, manage guest transactions, perform front desk tasks, and reset systems for the next day’s operations.

The role emphasizes accurate cash handling and guest service during the overnight shift. Requirements include a high school diploma and prior night audit or front desk experience is preferred.

Qualifications

• Overnights required; familiarity with night audit processes.
• Strong guest service and communication skills.
• Basic accounting and cash handling proficiency.

Responsibilities

• Perform night audit duties and balance transactions.
• Respond to guest needs with professionalism and courtesy.
• Maintain front desk operations and safety during overnight hours.
• Collaborate with housekeeping and maintenance for room status update.
• Ensure accurate cash handling and nightly deposits.

Skills

Overnight audit

Front desk operations

Cash handling

Guest service

English communication

Education

High school diploma

Tools

Property Management System (PMS)

Job description

Hilton Milwaukee, part of Marcus Hotels & Resorts, is seeking a dedicated full-time Night Auditor in Milwaukee. You will balance charges, manage guest transactions, perform front desk tasks, and reset systems for the next day’s operations.

The role emphasizes accurate cash handling and guest service during the overnight shift. Requirements include a high school diploma and prior night audit or front desk experience is preferred.