Hilton Garden Inn - Night Auditor / Front Desk Agent - $15-$17/HR

Lexima Lodging; Denison (TX); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts on hotel rooms and

Opportunities for advancement within

Professional development opportunities

Positive and supportive work enviro

Descripción de la vacante

Lexima Lodging is seeking a reliable Night Auditor to oversee the front desk during the overnight shift, handling guest check-ins/check-outs and daily financial tasks to ensure smooth hotel operations.

The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. This full-time position is based at our Denison, TX property and offers growth opportunities within the company.

Formación

• Experience as night auditor or in customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in high-volume environment.

Responsabilidades

• Manage the front desk during the overnight shift, including check-ins/check-outs.
• Answer calls and online inquiries promptly and professionally.
• Assist guests with requests, tours, and restaurant reservations.
• Process check-ins/outs and handle payments and keys.
• Complete daily financial and operational tasks including reconciling guest ledger.
• Monitor inventory of supplies and equipment.
• Perform light cleaning and restock supplies.
• Other duties as assigned.

Conocimientos

Night audit

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Flexibility

Herramientas

MS Office

Reservation systems

Descripción del empleo

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs


• Answer phone calls and respond to online inquiries in a timely and professional manner


• Handle guest requests, such as booking tours or making restaurant reservations


• Assist with check-in and check-out processes, including handling payments and issuing keys


• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports


• Monitor and maintain inventory of supplies and equipment


• Perform light cleaning duties, such as wiping down counters and restocking supplies


• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred


• Strong communication and interpersonal skills


• Ability to multitask and handle a high-volume workload


• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems


• Excellent attention to detail and problem-solving skills


• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary


• Employee discounts on hotel rooms and amenities


• Opportunities for advancement within the company


• Professional development opportunities


• Positive and supportive work environment