Overnight Front Desk Auditor - 2 Properties

East West Hospitality; Avon (CO); Vor Ort; GBP 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Hotel discounts worldwide

On-site parking

Winter incentive program

Zusammenfassung

The Westin Riverfront Resort & Spa invites you to join the Front Office Team as a Night Audit Agent, delivering an exceptional overnight guest experience. This full-time role focuses on accurate nightly operations across two properties, with a quiet, detail-driven environment and a commitment to top-tier service.

Ideal candidates have front desk experience, strong Excel skills, and the ability to learn new systems quickly.

Qualifikationen

• Prior front desk experience in a hotel or resort environment.
• Working knowledge of Excel and the ability to quickly learn new systems.

Aufgaben

• Warmly welcome guests and complete check-ins, verify details, and assist with check-outs.
• Promote Marriott Bonvoy benefits and ensure loyalty benefits are delivered with excellence.
• Handle calls and direct communications using Marriott systems and radios.
• Address guest concerns and service requests promptly to ensure satisfaction.
• Perform nightly audit procedures with financial accuracy for two properties.

Kenntnisse

Front desk experience

Excel skills

Night shift

Quick learner

Tools

Marriott systems

Two-way radios

Jobbeschreibung

The Westin Riverfront Resort & Spa invites you to join the Front Office Team as a Night Audit Agent, delivering an exceptional overnight guest experience. This full-time role focuses on accurate nightly operations across two properties, with a quiet, detail-driven environment and a commitment to top-tier service.

Ideal candidates have front desk experience, strong Excel skills, and the ability to learn new systems quickly.