Overnight Front Desk Auditor

Hyatt Hotels Corporation; Scottsdale (AZ); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

World-wide Hyatt opportunities

Discounted & complimentary room nights

Employee meals in dining hall

Free covered parking

Medical, dental and vision insurance

Retirement savings plan

Training and professional development

Tuition/Wellness reimbursement up to $

Employee stock purchase plan

Retail discounts

Descripción de la vacante

Hyatt's Grand Hyatt Scottsdale Resort is seeking Night Audit Associates to join the overnight team, handling guest registration, hotel services, and promotions with a focus on delivering a memorable guest experience. The role starts at $19.00 per hour with overnight shift differential and a 20% commission on upsells.

Shifts may be 11pm–7:30am and can change based on business demands. Candidates should be flexible, detail-oriented, with strong communication and basic computer skills; previous

Formación

• Flexible availability including weekends and holidays.
• Refined verbal and written communication skills.
• Extremely detail oriented, organized, and able to handle a fast-paced environment.
• Desire to satisfy the needs of others in a fast-paced setting.
• Previous experience in luxury hotels is preferred.
• Ability to stand for long periods.
• Proficient in basic computer skills.
• Customer service experience preferred.

Responsabilidades

• Overnight guest registration and communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Check guests in/out and handle room service orders as needed.
• Contribute to creating a welcoming guest experience during the overnight shift.

Conocimientos

Flexible availability

Verbal written communication

Detail oriented

Customer service experience

Stand for long periods

Basic computer skills

Descripción del empleo

Hyatt's Grand Hyatt Scottsdale Resort is seeking Night Audit Associates to join the overnight team, handling guest registration, hotel services, and promotions with a focus on delivering a memorable guest experience. The role starts at $19.00 per hour with overnight shift differential and a 20% commission on upsells.

Shifts may be 11pm–7:30am and can change based on business demands. Candidates should be flexible, detail-oriented, with strong communication and basic computer skills; previous