Night Audit

Grand Hyatt; Scottsdale (AZ); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted Hyatt room nights

Free employee meals

Medical, Dental and Vision Insurance (

Retirement savings plan

Employee discounts

Training and development

Tuition reimbursement

Resumo da oferta

Grand Hyatt Scottsdale Resort is seeking Night Audit Associates for the overnight shift. The role includes guest registration, handling hotel services communications, and ensuring a smooth guest experience through check-in/out and related tasks.

Starting pay is $19.00 per hour plus overnight shift differential and a 20% commission on upsells. Shift times may vary based on business needs; prior luxury-hotel experience is a plus.

Qualificações

• Flexible availability including weekends and holidays.
• Strong verbal and written communication.
• Detail oriented, organized, and able to handle a fast-paced environment.
• Overnight availability.
• Experience in luxury hotels preferred.
• Proficient in basic computer skills.

Responsabilidades

• Night Audit Associates are responsible for guest registration and communication of hotel services during the overnight shift.
• Process forms of payment and respond to guest inquiries; check-in/out and room service orders as needed.
• Support the guest experience by delivering accurate information and assisting with hotel promotions.

Conhecimentos

Flexible availability

Verbal & written communication

Detail oriented

Basic computer skills

Overnight availability

Customer service

Physical stamina

Descrição da oferta de emprego

Organization- Grand Hyatt Scottsdale Resort

Summary

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.

Organization- Grand Hyatt Scottsdale Resort

Summary

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

Starts at $19.00 plus Overnight shift differential, and 20% commission on Upsells. Shifts may be 11pm - 7:30am; subject to change based off of business demands.

Night Audit Associates are responsible for the guest registration process and communication of Hotel services and promotions during the overnight shift. The highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries, checking guests in/out, room service orders, etc. If you have worked at other Hotels as a front desk clerk or have interest in Hotel clerk positions, we’d love to hear from you!

Qualifications

• Flexible availability including weekends and holidays.
• Refined verbal and written communication skills.
• Candidates should be extremely detailed oriented, organized, and be able to handle a fast-paced environment.
• Overnight availability.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous experience in luxury hotel preferred.
• Ability to stand for long periods.
• Proficient in basic computer skills.
• Customer service experience preferred.
• Ability to work in a fast-paced environment with moderate lifting.
• Ability to stand and lift up to 30 lbs.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.