Overnight Front Desk & Audit Specialist

Mainsail Lodging & Development; Tampa (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free meals for full-time staff

Employee discounts

401K retirement plan

Paid time off

Job summary

Mainsail Lodging & Development seeks a Part-Time Night Auditor for Epicurean Hotel, Tampa. You will provide exceptional guest service during overnight hours while auditing daily financials and ensuring security.

Responsibilities include auditing room and F&B revenue, processing payments, handling guest check-ins/outs, and generating management reports. Previous hotel experience is preferred; strong math and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Prior hotel front desk, night audit, or hospitality experience preferred.
• Basic accounting or auditing experience is a plus.
• Ability to take initiative and work independently with minimal direction.
• Strong communication skills, both verbal and written.
• Strong attention to detail and accuracy with numbers.
• Excellent customer service and interpersonal skills.
• Ability to remain calm, professional, and solution-oriented in all situations.
• PMS and basic computer applications familiarity required.
• Strong time management and organizational skills.

Responsibilities

• Balance and audit room revenue, food and beverage revenue, banquet revenue, cashier reports, and guest and house accounts to ensure accuracy.
• Perform day-closing and night audit procedures to prepare for the next business day.
• Prepare, review, and distribute accurate daily financial and operational reports for hotel management.
• Reconcile cashier reports with the restaurant system and resolve any discrepancies.
• Process overnight guest charges, payments, and inquiries.
• Greet and assist guests with overnight check-ins, check-outs, and arrivals.
• Respond to guest inquiries promptly and professionally using empowerment guidelines.
• Maintain a clean and professional front desk environment.
• Communicate with other departments regarding guest needs and issues.
• Adhere to company policies and cash-handling guidelines.

Skills

Strong communication skills

Attention to detail

Customer service oriented

Independent and self-directed

Calm under pressure

Education

High school diploma or equivalent

Tools

PMS proficiency

Microsoft Office

Job description

Mainsail Lodging & Development seeks a Part-Time Night Auditor for Epicurean Hotel, Tampa. You will provide exceptional guest service during overnight hours while auditing daily financials and ensuring security.

Responsibilities include auditing room and F&B revenue, processing payments, handling guest check-ins/outs, and generating management reports. Previous hotel experience is preferred; strong math and communication skills are essential.