Overnight Front Desk & Audit Specialist

Peregrine Hospitality; Steamboat Springs (CO); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Peregrine Hospitality is seeking an overnight Front Desk Supervisor to manage front desk operations, balance guest accounts, and post rooms while ensuring exceptional guest service and safety. You will also prepare daily reports for various departments and act as a front desk agent when needed.

The role requires strong communication, team collaboration, and the ability to handle VIP guests and emergencies with composure. Flexible shifts are required to meet business needs.

Qualifications

• Education: High School Diploma or GED equivalence required.
• Experience: Minimum 1 year experience in a similar role; hotel experience preferred.
• Additional: Will be required to work flexible scheduled shifts based on business needs.

Responsabilités

• Overnight front desk operations and guest accounts balancing.
• Reconcile daily front desk work and post rooms.
• Provide reports for Front Office, Housekeeping, Sales, and Executive Office the next day.
• Perform duties of front desk agent as assigned.
• Assist in directing and administering Front Office operations to deliver guest service and financial profitability.
• Handle emergencies, ensuring safety of guests and associates.
• Maintain safety standards for front office staff.

Connaissances

Guest services

Communication

Team player

Safety awareness

Formation

High School Diploma / GED

Description du poste

Peregrine Hospitality is seeking an overnight Front Desk Supervisor to manage front desk operations, balance guest accounts, and post rooms while ensuring exceptional guest service and safety. You will also prepare daily reports for various departments and act as a front desk agent when needed.

The role requires strong communication, team collaboration, and the ability to handle VIP guests and emergencies with composure. Flexible shifts are required to meet business needs.