Overnight Front Desk Associate — Member Experience

Planet Fitness; Easley (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Easley, SC is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver friendly service while keeping the club clean and organized, including locker rooms and bathrooms, and supporting daily operations.

You will assist with membership options, answer inquiries, handle check-ins and transactions, and promote gym services. A positive attitude and team mindset are essential.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer literacy.
• Able to work flexible hours including evenings and weekends.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries and service questions.
• Check-in members and process membership-related transactions.
• Maintain a clean, welcoming front desk and club areas.
• Promote membership options and services to guests.
• Collaborate with team and management to meet club goals.

Skills

Customer service

Communication

Basic computer skills

Team collaboration

Flexibility

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness in Easley, SC is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver friendly service while keeping the club clean and organized, including locker rooms and bathrooms, and supporting daily operations.

You will assist with membership options, answer inquiries, handle check-ins and transactions, and promote gym services. A positive attitude and team mindset are essential.