Hotel Front Desk Pro — Guest Services, Free Parking

Spokane Club; Spokane (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free employee meals

25% off club services

Discounted bus passes

Accrued sick leave

Holiday pay for 6 holidays

Job summary

Spokane Club in Spokane, WA seeks a Hotel Front Desk Associate to deliver exceptional service to members and guests. You will register guests, render bills, process payments, handle calls and mail, and maintain a professional front desk.

This on-site role requires a polished appearance, strong English communication, and the ability to work with club software. You will greet visitors, coordinate room status with housekeeping, and support concierge duties as needed; a positive attitude is

Qualifications

• Previous Front Desk experience in a hotel preferred.
• Professional appearance and five star service is a must.
• Ability to communicate effectively in English, both oral and written form.
• Valid driver's license.

Responsibilities

• Greets members and guests with professional, friendly service.
• Administers incoming calls with proper etiquette and redirects as needed.
• Uses club software to manage hotel reservations.
• Coordinates room status updates with housekeeping.
• Processes check-ins/check-outs and mail handling.
• Maintains front desk, lobby and coat check areas.
• Reports issues to the HR/GM as required.
• Operates front desk equipment and ensures safety policies.

Skills

Customer service

English communication

Typing skills

Tools

Front Office software

ID card systems

Job description

Spokane Club in Spokane, WA seeks a Hotel Front Desk Associate to deliver exceptional service to members and guests. You will register guests, render bills, process payments, handle calls and mail, and maintain a professional front desk.

This on-site role requires a polished appearance, strong English communication, and the ability to work with club software. You will greet visitors, coordinate room status with housekeeping, and support concierge duties as needed; a positive attitude is