Overnight Front Desk Ambassador - Guest Relations & Security

WSS St Joseph; Saint Joseph (MO); On-site; USD 22,000 - 23,000; Full time

Job summary

Sandpiper Property Management, LLC operates an Overnight Guest Services Ambassador role in Saint Joseph, MO. The candidate will act as the night-time front desk authority, providing guest support and maintaining security throughout the overnight shift.

Key duties include managing reservations, coordinating late check-ins, and ensuring compliance with safety procedures while optimizing revenue and guest experiences during quiet hours.

Qualifications

• Strong communication with staff and guests.
• Effective conflict management abilities.
• Negotiation and sales skills to maximize ancillary revenue.

Responsibilities

• Overnight front desk operations and guest relations.
• Handle late check-ins, early check-outs, reservations, and security checks.
• Document overnight events and maintain logs per policy.
• Coordinate safety protocols and emergency responses as required.
• Inspect studios and public spaces and ensure policy adherence.

Skills

Communication

Conflict management

Sales skills

Job description

Sandpiper Property Management, LLC operates an Overnight Guest Services Ambassador role in Saint Joseph, MO. The candidate will act as the night-time front desk authority, providing guest support and maintaining security throughout the overnight shift.

Key duties include managing reservations, coordinating late check-ins, and ensuring compliance with safety procedures while optimizing revenue and guest experiences during quiet hours.