Guest Services Ambassador — Front Desk & Operations

Echo Suites Chandler, AZ; Chandler (AZ); On-site; USD 24,108 - 25,830; Full time

Job summary

Sandpiper Property Management, LLC is seeking a Guest Services Ambassador to be the essential face of our Chandler, AZ property. You will manage front desk operations, greet guests, handle reservations, and support housekeeping and laundry tasks as needed, upholding safety and brand standards.

This on-site role emphasizes hospitality excellence, effective communication, and proactive problem-solving to ensure an outstanding guest experience and smooth property operations in a fast-paced

Qualifications

• Experience delivering high-quality guest service in hospitality or similar setting.
• Strong communication and interpersonal skills across all guest touchpoints.
• Ability to resolve conflicts calmly and efficiently while maintaining guest satisfaction.

Responsibilities

• Front desk operations including check-ins/check-outs and reservations coordination.
• Provide exceptional guest relations and handle guest inquiries and feedback.
• Support safety, cleanliness, and daily operations across departments.
• Assist with revenue-related activities and cross-sell ancillary offerings.
• Perform laundry duties and basic maintenance of public areas as needed.

Skills

Guest service excellence

Effective communication

Conflict management

Sales and upselling

Job description

Sandpiper Property Management, LLC is seeking a Guest Services Ambassador to be the essential face of our Chandler, AZ property. You will manage front desk operations, greet guests, handle reservations, and support housekeeping and laundry tasks as needed, upholding safety and brand standards.

This on-site role emphasizes hospitality excellence, effective communication, and proactive problem-solving to ensure an outstanding guest experience and smooth property operations in a fast-paced