Overnight Front Desk Agent — Luxury Oceanfront Hotel

Setai; Miami Beach (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability Insurance

Retirement plan - 401(k) program

Generous Paid Time Off Program

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Spa Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance of Uniforms

Job summary

The Setai in Miami Beach is seeking an Overnight Front Desk Agent to welcome guests with discretion and grace. The role requires at least 2 years of front desk experience in a luxury hotel or 3 years in a boutique or high-end independent hotel.

You will deliver Total Guest Satisfaction, handle check-ins and guest requests, and uphold The Setai’s renowned standards of service. This is a full-time, non-management position with benefits and opportunities within a premier oceanfront property.

Qualifications

• 2+ years of front desk experience in a luxury hotel or 3+ years in a boutique/high-end independent hotel.
• Demonstrated commitment to discretion and guest privacy.
• Strong communication and problem-solving skills.

Skills

Guest service

Communication

Discretion

Job description

The Setai in Miami Beach is seeking an Overnight Front Desk Agent to welcome guests with discretion and grace. The role requires at least 2 years of front desk experience in a luxury hotel or 3 years in a boutique or high-end independent hotel.

You will deliver Total Guest Satisfaction, handle check-ins and guest requests, and uphold The Setai’s renowned standards of service. This is a full-time, non-management position with benefits and opportunities within a premier oceanfront property.