Luxury Front Desk Agent – Guest Experience Champion

The Setai Hotels; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability Insurance

Retirement plan - 401(k) program.

Generous Paid Time Off Program

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Spa Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance of Uniforms

Job summary

The Setai in Miami Beach is a luxury oceanfront property blending Asian-inspired elegance with Art Deco surroundings to create a serene, private world for discerning travelers. We are seeking aspiring Front Desk Agents who are passionate about Total Guest Satisfaction and who bring at least 2 years of front desk experience in a luxury hotel (or 3 years in a boutique or high-end independent hotel).

As a full-time team member, you will join an outstanding group and enjoy a comprehensive benefits

Qualifications

• At least 2 years of experience as a front desk agent in a luxury hotel or 3 years in a boutique or high-end independent hotel.
• Must live and breathe Hospitality.
• Excellent grooming and etiquette.

Skills

Front desk experience

Customer service

Job description

The Setai in Miami Beach is a luxury oceanfront property blending Asian-inspired elegance with Art Deco surroundings to create a serene, private world for discerning travelers. We are seeking aspiring Front Desk Agents who are passionate about Total Guest Satisfaction and who bring at least 2 years of front desk experience in a luxury hotel (or 3 years in a boutique or high-end independent hotel).

As a full-time team member, you will join an outstanding group and enjoy a comprehensive benefits