Front Desk Agent- Overnight

The Setai Hotels; Miami Beach (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Retirement plan – 401(k) program

Generous Paid Time Off Program

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Spa Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance of Uniforms

Job summary

The Setai in Miami Beach is seeking an Overnight Front Desk Agent to warmly welcome guests and manage check-ins and check-outs during late-night hours. This full-time role requires a polished presence and the ability to resolve guest requests with discretion and efficiency.

Join a luxury oceanfront property that blends Asian-inspired elegance with South Beach glamour. The position offers exposure to a discerning guest mix, a supportive team, and opportunities for growth within a renowned

Qualifications

• At least 2 years of front desk experience in a luxury hotel, or 3 years in a boutique or high-end independent hotel.
• Passion for hospitality and total guest satisfaction.
• Exemplary decorum and discretion in guest interactions.
• Willingness to live and breathe hospitality.

Skills

Front desk experience

Luxury hotel experience

Guest satisfaction focus

Discretion and professionalism

Job description

Front Desk Agent – Overnight (Miami Beach)

The Setai. Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.

Qualifications

• At least 2 years of experience as a front desk agent in a luxury hotel, or 3 years in a boutique or high‑end independent hotel.
• Passion for hospitality and natural skill in achieving total guest satisfaction.
• Exemplary decorum and discretion in guest interactions.
• Willingness to live and breathe hospitality.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short‑Term Disability Insurance
• Retirement plan – 401(k) program
• Generous Paid Time Off Program
• Bereavement Pay
• Jury Duty Pay
• Food & Beverage Discounts
• Spa Discounts
• Employee Referral Program
• Duty Meals
• Uniforms & Maintenance of Uniforms

Parking privileges are not offered with this position.

EOE/DFWP

This is a non‑management position.

This is a full‑time position.