Front Desk Agent (Miami Beach)

The Setai; Miami Beach (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability Insurance

Retirement plan – 401(k) program

Generous Paid Time Off Program

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Spa Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance of Uniforms

Job summary

A luxury hotel in Miami Beach is seeking a Front Desk Agent to deliver exceptional guest experiences. The ideal candidate has at least 2 years of experience in a luxury hotel or 3 years in a boutique setting, with a passion for hospitality. This full-time position offers a range of benefits including medical, dental, and generous paid time off.

Qualifications

• At least 2 years of experience as a front desk agent in a luxury hotel.
• 3 years of experience in a boutique or high-end independent hotel is acceptable.
• Must demonstrate decorum and discretion.

Responsibilities

• Provide excellent service to all guests.
• Manage front desk operations efficiently.

Skills

Achieving Total Guest Satisfaction

Hospitality

Job description

Please note that the hotel is unable to assist candidates in obtaining work authorization documents.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

We are now looking for aspiring Front Desk Agents to join our outstanding team. Our ideal candidate is passionate about and naturally skilled at achieving Total Guest Satisfaction while demonstrating decorum and discretion. You must have at least 2 years of experience as a front desk agent in a luxury hotel or 3 years in a boutique or high‑end independent hotel. Most of all you must live and breathe hospitality.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability Insurance
• Retirement plan – 401(k) program
• Generous Paid Time Off Program
• Bereavement Pay
• Jury Duty Pay
• Food & Beverage Discounts
• Spa Discounts
• Employee Referral Program
• Duty Meals
• Uniforms & Maintenance of Uniforms

Parking privileges are not offered with this position.

EOE/DFWP

This is a non‑management position. This is a full‑time position.

The above is an example of the benefits offered at TheSetai. Not all benefits are guaranteed, and benefits are subject to change. A full listing of benefits will be provided upon hire as outlined in our employee handbook.