Overnight Engineering Supervisor

Omni Hotels & Resorts; Frisco (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Omni Hotels & Resorts on-site maintenance supervisor role supporting the Director of Engineering on a PM shift. You will perform hands-on maintenance, coordinate projects, and ensure quick guest issue resolution to maintain high satisfaction.

Responsibilities include overseeing preventative maintenance, logging work, procuring supplies, and supervising a team of 5+ staff while ensuring safety procedures and Omni systems knowledge are applied.

Qualifications

• 3+ years in upscale hotel or resort engineering.
• Experience supervising a team of 5+ employees.
• Willingness to work nights, weekends, and holidays.
• Excellent oral and written communication.
• Electrical, Plumbing, HVAC and pool knowledge.
• Ability to lift up to 50 pounds.
• Strong organizational and time-management skills.
• Customer service oriented with guest interaction.

Responsibilities

• Assist the Director of Engineering with preventative maintenance logs, scheduling, and project assignments.
• Procure supplies and issue purchase orders.
• Maintain CARE and PRP programs and inspect rooms after work.
• Manage Synergy application daily for planning and updates.
• Review work orders and assign work by priorities.
• Maintain inventories of heat, light, power and repair supplies.
• Respond to guest requests.
• Coordinate Engineering staff on shift.
• Assume full responsibility for the Engineering Department in the Director's absence.
• Understand Omni's fire alarm procedures and emergency evacuation.
• Understand Omni's systems and services procedures.

Skills

Leadership experience

Time management

Communication skills

Guest service

Problem solving

Job description

This role will support the Director of Engineering and will be responsible for providing both technical and administrative assistance throughout the engineering department. Working as a key member of our team, we expect that our chosen individual will be hands-on, highly organized and highly motivated. This role will be critical to ensuring proper guest satisfaction and quick resolution for any maintenance issues.

Please note this is a PM shift role.

Responsibilities

• Assist the Director of Engineering with the full upkeep of the preventative maintenance, including the keeping of logs on work done, scheduling and the assignment of projects and other related tasks.
• Assist the Director of Engineering with the procurement of supplies and the issuance of purchase orders.
• Ensure CARE and PRP programs are properly maintained and inspect rooms after work is complete.
• Manage Synergy application daily to plan and update as needed.
• Review work orders and assign work by priorities.
• Maintain up-to-date inventories of heat, light & power and repair and maintenance supplies.
• Respond to guest requests.
• Work with the Engineering staff on a shift basis and coordinate their activities.
• Assume full responsibility for the Engineering Department in the absence of the Director of Engineering.
• Have a thorough understanding of Omni's fire alarm procedures and emergency evacuation.
• Have a thorough understanding of Omni's job scenarios.
• Must be familiar with Omni's Systems and Services procedures.

Qualifications

• 3+ years of experience within an upscale hotel or resort engineering team is required.
• Prior leadership experience is strongly preferred.
• Must be willing to work based on business levels and occupancy levels.
• Must be able to work a flexible schedule to include nights, weekends and holidays. Candidate must be organized and manage his/her time as there will be more than one task starting at the same time.
• Candidate must be able to not only follow direction but be able to think on their feet.
• Must be able to interact and communicate with the hotel guests.
• Electrical, Plumbing, HVAC and Swimming Pool knowledge is required.
• Candidate must be able to lift 50 pounds.
• Excellent oral and written communication skills.
• Experience supervising a team of 5 or more employees