Overnight Document Support Specialist

Citigroup Inc.; Sioux Falls (SD); On-site; USD 37,440 - 44,320; Full time

Job summary

Citigroup Inc. in Sioux Falls, SD is seeking a Doc Support Specialist 2 to perform basic assignments under direct supervision, handling a range of documents with accuracy.

The role emphasizes attention to detail and the ability to select appropriate procedures to resolve problems. Responsibilities include verifying receipt, imaging and archiving documents, processing data, and providing administrative support while maintaining quality standards.

Qualifications

• Lifting 50-70 lbs is routinely required.
• Ability to operate office equipment (phone, fax, copier, scanner).
• Moderate computer, math and data skills are needed.
• Must follow established procedures to complete tasks.

Responsibilities

• Verify receipt of all documents and check for accuracy and completeness.
• Archive/storage, retrieval, and reconciling documents as received.
• Image documents into database and return electronic files to appropriate business lines.
• Resolve moderately complex issues and escalate as required.
• Support one or two business lines in a single system or multiple portfolios.

Skills

Lifting 50-70 lbs

Office equipment use

Computer & data skills

Procedural adherence

Verbal & written communication

Multi-tasking & organization

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Sioux Falls, SD is seeking a Doc Support Specialist 2 to perform basic assignments under direct supervision, handling a range of documents with accuracy.

The role emphasizes attention to detail and the ability to select appropriate procedures to resolve problems. Responsibilities include verifying receipt, imaging and archiving documents, processing data, and providing administrative support while maintaining quality standards.