Overnight Dispatcher

Si Environmental, LLC.; Rosenberg (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Si Environmental, LLC. is seeking a Dispatcher to relay and document service orders and communications across field personnel, customers, and managers. The role operates in a 24/7 environment and requires use of a computerized system to complete work orders and answer billing inquiries.

The ideal candidate will be bilingual, have a high school diploma or GED, and be available for rotating day/evening/overnight/weekend training. Flexibility to cover weekend and holiday shifts is required.

Qualifications

• High school diploma or GED required.
• Rotating day/evening/overnight/weekend training for 4 weeks.
• Bilingual ability preferred.
• Ability to work a flexible schedule including weekend coverage.

Responsibilities

• Relay and document service orders, messages, and information from field personnel, customers, managers, and consultants.
• Complete work orders using a computerized system; answer billing inquiries and repair calls.
• Initiate operation and maintenance work orders using a computerized system; consult map books and engineer drawings, request utility line locates.

Skills

Bilingual

Education

High School Diploma or GED

Tools

Computerized system

Job description

Under limited supervision, Dispatcher will relay and document service orders, messages, and information from field personnel, customers, managers, and consultants. Our Dispatch department operates 24 hours per day/ 7 days per week / 365 days per year. Dispatchers are responsible for completion of work orders using a computerized system, answering customer billing inquiries and repair calls, and initiating the proper action to meet customer needs. Dispatchers will also initiate operation and maintenance work orders using a computerized system, utilize map books engineer’s drawings and a computerized system to request utility line locates.

This position requires a high school diploma or a GED. Training for this position will be done on a rotating schedule during the day, evening, overnight and weekend training for a 4-week period. The ideal candidate will be available for a flexible workday schedule and be BILINGUAL. The immediate need in Dispatch is for Mon-Friday 7:30p-p-6:00a, with every Wed off fluctuating weekend and holiday coverage.