NIGHT TIME DISPATCHER

VINCENT SERVICE INC; Village of Chestnut Ridge (NY); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health insurance

Training & development

Competitive Compensation

Career Growth Opportunities

Résumé du poste

VINCENT SERVICE INC is seeking a professional Dispatcher to join our team in Village of Chestnut Ridge, NY. In this role, you will handle both emergency and non-emergency calls, requiring quick decision-making and efficient response management.

The ideal candidate should have a high school diploma/GED, previous dispatch experience, and excellent typing and communication skills. This position offers a structured schedule of 4 days on, 4 days off, with night shifts from 6:00 PM to 6:00 AM.

Qualifications

• Must have a high school diploma or GED.
• Previous experience as a Dispatcher or similar role is required.
• Must possess strong typing and data entry skills.
• Understanding of emergency response best practices is essential.
• Excellent verbal and written communication skills are necessary.
• Ability to work well under pressure is crucial.

Responsabilités

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to urgency.
• Transmit information to the appropriate department.
• Direct response units to the appropriate location.
• Monitor the status of the response team.

Connaissances

Organizational skills

Multi-tasking

Verbal communication

Written communication

Typing skills

Formation

High school diploma/GED

Description du poste

Benefits

• Paid time off
• Health insurance
• Training & development
• Competitive Compensation
• Career Growth Opportunities

Shift Schedule

4 DAYS ON 4 DAYS OFF. 12-HOUR SHIFTS NIGHT TIME. 6:00PM-6:00AM

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure