Overnight Customer Service Specialist

PLS; New York (NY); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking an Overnight Customer Service Representative located in New York City. The representative will be responsible for providing exceptional customer service, educating customers about products and services, and handling transactions while maintaining company quality standards and compliance with policies.

The ideal candidate should have prior customer service experience, attention to detail, and the ability to work flexible hours. Benefits include medical/dental/vision, 401(k), vacation, and training opportunities.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Ability and willingness to engage with customers.
• Exceptional attention to detail required.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain compliance with transactions and company policies.

Skills

Customer service experience

Attention to detail

Multi-tasking

Engagement with customers

English fluency

Bilingual (English/Spanish)

Job description

PLS is seeking an Overnight Customer Service Representative located in New York City. The representative will be responsible for providing exceptional customer service, educating customers about products and services, and handling transactions while maintaining company quality standards and compliance with policies.

The ideal candidate should have prior customer service experience, attention to detail, and the ability to work flexible hours. Benefits include medical/dental/vision, 401(k), vacation, and training opportunities.