Overnight Customer Service Rep (UK) – Startup Culture Perks

AvantCredit; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

BlueCross/Blue Shield Medical, Dental, & Vision

10 paid days vacation

5 days paid sick time

Casual dress code

Access to senior management

Job summary

AvantCredit is seeking a Customer Service Representative based in Chicago, Illinois, to manage first impressions for customers and guide them through the loan process. The role requires flexibility in scheduling, with a primary shift from 2:00 AM to 10:30 AM.

The ideal candidate will have at least 2 years of customer service experience, strong computer skills, and a college degree. The position offers a casual dress code and benefits including medical, dental, and vision coverage.

Qualifications

• At least 2 years recent Customer Service experience, with financial industry preferred.
• Self-driven and able to work independently.
• Computer proficiency and typing speed of up to 6500 keystrokes per hour.

Responsibilities

• Guide customers through the loan process.
• Provide application support and loan processing.
• Manage customer interactions effectively.

Skills

Customer Service experience

Goal-oriented

Bilingual

Education

College degree from an accredited institution

Job description

AvantCredit is seeking a Customer Service Representative based in Chicago, Illinois, to manage first impressions for customers and guide them through the loan process. The role requires flexibility in scheduling, with a primary shift from 2:00 AM to 10:30 AM.

The ideal candidate will have at least 2 years of customer service experience, strong computer skills, and a college degree. The position offers a casual dress code and benefits including medical, dental, and vision coverage.