Customer Service Specialist — Chicago | Flexible Hours

PLS; Chicago (IL); On-site; USD 22,868 - 25,623; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Chicago is seeking Customer Service Representatives to be the face of the company, delivering superior customer service and educating customers on products and services. This role involves maintaining compliance with regulations and ensuring customer satisfaction.

The ideal candidate will have experience in customer service, strong verbal communication skills, and a professional demeanor. The position offers benefits including medical, dental, vision, and 401(k).

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant is preferred.
• Ability and comfort to engage with customers.
• Professional appearance and demeanor.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on products and services.
• Completing transactions accurately and maintaining compliance with regulations.

Skills

Customer service experience

Strong verbal communication

Attention to detail

Multi-tasking ability

English fluency

Bilingual English/Spanish

Job description

PLS in Chicago is seeking Customer Service Representatives to be the face of the company, delivering superior customer service and educating customers on products and services. This role involves maintaining compliance with regulations and ensuring customer satisfaction.

The ideal candidate will have experience in customer service, strong verbal communication skills, and a professional demeanor. The position offers benefits including medical, dental, vision, and 401(k).