Overnight Customer Service Rep - Benefits & Growth

Planet Fitness; Indianapolis (IN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

PTO for all employees

401K employer match

Health, dental, vision insurance

Life insurance

Short-term disability 100% companyPaid

Employee assistance program

Free Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for our Indianapolis, IN club. This full-time role on the third shift (10 PM–6 AM) starts at $12 per hour with a $1 overnight differential. Join us to help deliver a Judgement Free fitness experience to over a million members.

You will answer phones, greet and sign up members, log amenities, process POS purchases and promote our PE@PF classes, while keeping the club clean and safe.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

POS system

Computer basics

Education

High school diploma/GED

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for our Indianapolis, IN club. This full-time role on the third shift (10 PM–6 AM) starts at $12 per hour with a $1 overnight differential. Join us to help deliver a Judgement Free fitness experience to over a million members.

You will answer phones, greet and sign up members, log amenities, process POS purchases and promote our PE@PF classes, while keeping the club clean and safe.