Overnight CSR - Flexible Schedule + Sign-On

Tier1usa; New York (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Sign-On Bonus: up to $350

Referral Bonus: $500 for EACH person你

Job summary

LAZ Parking New York/New Jersey, LLC is hiring an Overnight Customer Service Representative in New York, NY. You will greet customers, assist in lobbies, lanes, and the parking office, and maintain a welcoming, responsive service attitude.

This full-time role pays $17.00/hour, includes paid training, a free uniform, and benefits such as Pay Activ, 401(k) with employer match, and an on-demand pay option. Join a dynamic team delivering exceptional service across locations.

Qualifications

• High school diploma or GED preferred but not required.
• Cash handling experience preferred but not required.
• Parking industry experience preferred but not required.
• Ability to speak, read, and comprehend English.
• Willingness to be flexible and work multiple facility locations.
• Ability to make decisions independently and stay firm on decisions.

Responsibilities

• Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor.
• Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
• Assist with cashiering functions as needed.
• Oversee general maintenance of the garage and ensure access for customers.
• Complete other related duties as assigned.

Skills

Customer service

Interpersonal skills

Professional communication

Team collaboration

Ability to work under pressure

Education

High school diploma or GED

Tools

Parking revenue control system

Job description

LAZ Parking New York/New Jersey, LLC is hiring an Overnight Customer Service Representative in New York, NY. You will greet customers, assist in lobbies, lanes, and the parking office, and maintain a welcoming, responsive service attitude.

This full-time role pays $17.00/hour, includes paid training, a free uniform, and benefits such as Pay Activ, 401(k) with employer match, and an on-demand pay option. Join a dynamic team delivering exceptional service across locations.