Overnight Concierge — Senior Living Front Desk Pro

CIEL APPLEWOOD LLC; Lakewood (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

CIEL APPLEWOOD LLC in Lakewood, CO seeks a Concierge to greet visitors, coordinate property tours, and support administrative staff. The role serves as the first impression of the community and requires strong communication and customer-service skills.

Responsibilities include answering calls, assisting residents and guests, and performing clerical duties. Some duties in dining service and marketing support may be required.

Qualifications

• High school diploma or equivalent preferred.
• Able to read, write, and understand English; follow written or oral instructions.
• Able to make independent decisions and stay calm in emergencies.
• Professional conduct with residents, visitors, and staff; positive attitude.
• Experience using computer software (Microsoft).

Responsibilities

• Greet visitors and direct them to the appropriate office or resident apartment.
• Assist residents, family members, and guests with general requests.
• Arrange tours of the property for visitors and scheduled appointments.
• Answer multi-line telephone and record/relay information.
• Maintain reception area and ensure literature and refreshments are available.
• Perform clerical duties for property staff as directed by supervisor.
• Assist in dining room as needed and support marketing efforts during tours.

Skills

English proficiency

Customer service

Professionalism

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CIEL APPLEWOOD LLC in Lakewood, CO seeks a Concierge to greet visitors, coordinate property tours, and support administrative staff. The role serves as the first impression of the community and requires strong communication and customer-service skills.

Responsibilities include answering calls, assisting residents and guests, and performing clerical duties. Some duties in dining service and marketing support may be required.