Overnight Concierge & Front Desk Associate

plannedcompanies; Charleston (NJ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies in Fort Lee, NJ seeks friendly Front Desk Associates and Doormen for a Tuesday-Saturday night shift 11pm-7am. The role focuses on greeting tenants, guiding guests, coordinating reservations, events, and local referrals to enhance resident experiences.

Candidates should have 3+ years in customer service, excellent communication, basic computer skills, knowledge of local attractions, and the ability to lift up to 50 lbs. Full-time benefits apply.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants for personalized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and maintain and control keys & access cards.

Skills

Customer service

Communication

Computer skills

Job description

Planned Companies in Fort Lee, NJ seeks friendly Front Desk Associates and Doormen for a Tuesday-Saturday night shift 11pm-7am. The role focuses on greeting tenants, guiding guests, coordinating reservations, events, and local referrals to enhance resident experiences.

Candidates should have 3+ years in customer service, excellent communication, basic computer skills, knowledge of local attractions, and the ability to lift up to 50 lbs. Full-time benefits apply.