Overnight Concierge

Sunrise Senior Living; New York (NY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

PTO & holidays

Tuition reimbursement

Employee assistance program

Discount program

MyFlexPay

Job summary

Sunrise Senior Living in New York, NY is seeking a Front Desk Concierge to create a warm, safe, and organized community experience. You will greet residents and visitors, route calls, assist with move-ins, and support recruitment and administration at the front desk and Bistro area.

The role requires strong customer service, confidentiality, and proficiency in Microsoft Office, with a high school diploma or GED. This is a full-time on-site position with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Proficient in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls; take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area; manage mail and rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Support recruitment and data entry; manage appointments.

Skills

Customer service

Communication

Organized

Time management

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Why Join Sunrise Senior LivingAt Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate messages • Provide community overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols, visitor sign-in, and emergency procedures • Process meal tickets and assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with excellent time management and follow-through • Comfortable multitasking in a fast-paced environment • Proficiency in Microsoft Office and basic computer systems • Ability to maintain professionalism and confidentiality Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living AdministrationPay Range:17.15 - 21.45Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday paymyFlexPay offered to get paid within hours of a shiftTuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to WorkEqual Opportunity EmployerSunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.