Concierge

Sunrise Senior Living; Baton Rouge, Northern (LA, KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability Plans

Retirement Savings Plans

Paid time off (PTO)

Holiday pay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors in a warm, safe environment. You will support the Sales team, assist with move‑in preparations, and help with marketing materials while maintaining an organized front desk and Bistro area.

The role requires a High School Diploma/GED, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Ability to multitask in a fast-paced environment.
• Professionalism and confidentiality in handling information.

Responsibilities

• Greet visitors, residents, and families with warmth.
• Answer and route calls; take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move‑in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign‑in, and emergency procedures
• Process meal tickets and assist with basic office tasks

What We’re Looking For:

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow‑through
• Comfortable multitasking in a fast‑paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 12.25 - 15.35

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement

Some benefits have eligibility requirements

Equal Opportunity Employer Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace. At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve. Explore opportunities at Sunrise and take the first step toward a fulfilling career where your work makes a meaningful difference.