Overnight Bilingual Support Specialist – Growth & Training

Uline; California; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match that may

Paid holidays and generous paid time <

Job summary

Uline, a family-owned company in Ontario, CA, is hiring a Bilingual Customer Support Specialist for overnight shifts. Pay from $30 to $35 per hour with a $4 shift differential, plus full benefits and strong growth potential.

You will process orders, recommend products, handle inquiries by phone, email and chat, and build lasting customer relationships with world‑class service. Expect thorough training in our tools and ongoing support as you advance in a fast, customer‑focused environment.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Problem-solving

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company in Ontario, CA, is hiring a Bilingual Customer Support Specialist for overnight shifts. Pay from $30 to $35 per hour with a $4 shift differential, plus full benefits and strong growth potential.

You will process orders, recommend products, handle inquiries by phone, email and chat, and build lasting customer relationships with world‑class service. Expect thorough training in our tools and ongoing support as you advance in a fast, customer‑focused environment.