Overnight Bilingual CS Specialist (English/Spanish)

Uline; Ontario (CA); Presencial; USD 41.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Paid holidays

PTO

Descripción de la vacante

Uline, a California-based branch, is hiring a Bilingual Customer Support Specialist for overnights in Ontario, CA. You will process orders, answer questions, and build strong customer relationships using our tech-enabled tools.

Training starts with days schedule before transitioning to the overnight shift. Full-time role offers growth, competitive pay from $30–$35 hourly, and benefits including health insurance and 401(k) with company match.

Formación

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsabilidades

• Process customer orders, make product recommendations and handle account inquiries using company systems.
• Answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Conocimientos

Bilingual English/Spanish

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

Uline, a California-based branch, is hiring a Bilingual Customer Support Specialist for overnights in Ontario, CA. You will process orders, answer questions, and build strong customer relationships using our tech-enabled tools.

Training starts with days schedule before transitioning to the overnight shift. Full-time role offers growth, competitive pay from $30–$35 hourly, and benefits including health insurance and 401(k) with company match.