Overnight Auditor & Guest Services Specialist

Legacy Ventures; Corpus Christi (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Legacy Ventures is seeking a Night Auditor for the Holiday Inn Express Corpus Christi (LHP CCEB1) in Corpus Christi, TX. The role includes overseeing overnight hotel operations, processing night audit reports, balancing daily transactions, and assisting guests with inquiries late at night.

The position handles clerical tasks, basic accounting, and maintains a safe, professional environment during the third shift, requiring attention to detail and a guest-first approach in a hospitality setting.

Responsibilities

• Process night audit reports and balance daily hotel operations in a timely and accurate manner.
• Deliver prompt, courteous service to guests.
• Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols.
• Monitor guest accounts, review credit activity, and take necessary action.
• Adhere to cash handling policies and procedures
• Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
• Complete all tasks outlined in the night shift checklist.
• Maintain a clean, professional appearance and organized work area.
• Stay informed about the hotel's surrounding area to assist guests.
• Ensure guest confidentiality and handle sensitive information discreetly.
• Foster a positive and professional environment with guests and team members.

Tools

PMS

PBX

Job description

Legacy Ventures is seeking a Night Auditor for the Holiday Inn Express Corpus Christi (LHP CCEB1) in Corpus Christi, TX. The role includes overseeing overnight hotel operations, processing night audit reports, balancing daily transactions, and assisting guests with inquiries late at night.

The position handles clerical tasks, basic accounting, and maintains a safe, professional environment during the third shift, requiring attention to detail and a guest-first approach in a hospitality setting.