Overnight Auditor & Front Desk Specialist - 401K Benefits

Baymont Inn & Suites Rawlins; Rawlins (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K plan

Promotional opportunities

Great benefits package

Job summary

Baymont Inn & Suites Rawlins is seeking a Night Auditor/Front Desk Agent to manage overnight operations and guest services. You will check in guests, balance cash and reconcile accounts, while also handling reservations, inquiries and emergencies with professionalism.

The role requires strong customer service, excellent math and multitasking abilities, and proficiency with Microsoft Office and hotel reservation systems. Overnight availability is required in a fast-paced hospitality setting.

Qualifications

• Proven experience as a Night Auditor or in a similar hospitality role.
• Strong customer service and communication skills.
• Excellent math and problem-solving abilities.
• Proficient in Microsoft Office and hotel reservation systems.
• Detail-oriented with strong multitasking and time management skills.
• Ability to stay calm and professional under pressure.
• Available to work overnight shifts.
• High School diploma or equivalent; stable work history.

Responsibilities

• Night Audit: Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts and balance the cash drawer; log receipts.
• Investigate and resolve out-of-balance accounts and keep ledgers.
• Help prepare for forecasts and audits.
• Front Desk: Handle check-ins/check-outs, room assignments and special requests.
• Take, modify, and cancel reservations; follow credit and cash procedures.
• Assist guests with information about services and local attractions.

Skills

Customer service

Communication

Math skills

Detail-oriented

Multitasking

Time management

Calm under pressure

Hospitality experience

Education

High School diploma

Stable work history

Tools

Microsoft Office

Hotel reservation systems

Job description

Baymont Inn & Suites Rawlins is seeking a Night Auditor/Front Desk Agent to manage overnight operations and guest services. You will check in guests, balance cash and reconcile accounts, while also handling reservations, inquiries and emergencies with professionalism.

The role requires strong customer service, excellent math and multitasking abilities, and proficiency with Microsoft Office and hotel reservation systems. Overnight availability is required in a fast-paced hospitality setting.