Night Auditor & Front Desk Agent — Growth + 401K Benefits

Hospitality Management Corporation; Rawlins (WY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Great benefits package

401K

Promotional opportunities

Job summary

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the Baymont by Wyndham of Rawlins, WY. This role combines night audit duties with front desk responsibilities to ensure seamless guest experiences.

The ideal candidate will have prior hospitality experience, strong customer service and communication skills, and the ability to handle overnight shifts with calm professionalism. A high school diploma is required, along with a stable work history.

Qualifications

• Experience as Night Auditor or in a similar hospitality role.
• Strong customer service and communication skills.
• Excellent math and problem-solving abilities.
• Proficient in Microsoft Office and hotel reservation systems.
• Detail-oriented with multitasking and time management skills.
• Ability to stay calm and professional under pressure.
• Available to work overnight shifts.

Responsibilities

• Night Audit Responsibilities: Check in guests, answer phones and take reservations; Respond to guest complaints, requests and emergencies; Process invoices, post checks to vendors and distribute employee checks; Reconcile accounts; Balance the cash drawer and log receipts; Investigate and resolve out-of-balance accounts; Keep accurate financial records and ledgers; Help prepare for forecasts and audits.
• Front Desk Agent Responsibilities: Handle guest check-ins, check-outs, room assignments, and special requests; Take, modify, and cancel reservations; Follow proper credit and cash handling procedures; Resolve guest concerns and provide information about hotel services and local attractions; Maintain key inventory and request re-keying as needed; Verify accuracy of guest registration and payment details; Perform additional duties as assigned by the General Manager.

Skills

Customer service

Communication

Math skills

Problem-solving

Detail-oriented

Multitasking

Time management

Poise under pressure

Education

High School diploma or equivalent

Stable work history

Tools

Microsoft Office

Hotel reservation systems

Job description

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the Baymont by Wyndham of Rawlins, WY. This role combines night audit duties with front desk responsibilities to ensure seamless guest experiences.

The ideal candidate will have prior hospitality experience, strong customer service and communication skills, and the ability to handle overnight shifts with calm professionalism. A high school diploma is required, along with a stable work history.