Overnight Auditor: Finance & Guest Care Expert

Superhost Hospitality Management LLC; Fort Wayne (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k) for

Exclusive travel discounts

Wellness program

On-demand pay

Leadership development program

Culture Committee participation

Promotions from within

Job summary

Superhost Hospitality is seeking a Night Auditor in Fort Wayne, Indiana, to oversee nightly financial reconciliations and guest services. The role involves front desk duties, end-of-day accounting, and ensuring security during overnight shifts.

You will review tax-exempt docs, manage aging receivables, and process payables while maintaining accuracy and a calm, customer-focused approach.

Qualifications

• Strong attention to detail and accuracy in financial records.
• Commitment to excellent guest service, including overnight hours.
• Ability to stay calm and resolve issues efficiently.
• Comfortable using hotel systems and accounting software.

Responsibilities

• Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Manage front desk operations, including late-night check-ins, guest inquiries, and issue resolution.
• Complete end-of-day accounting processes and submit income journals.
• Monitor security cameras and help maintain a safe and secure environment.
• Respond to guest concerns and emergencies during overnight shifts.
• Review and validate tax-exempt documentation.
• Verify out-of-order room status.
• Support accounts receivable by assisting with aging reports, collections, and client billing.
• Enter accounts payable invoices accurately and timely.

Skills

Attention to detail

Guest service

Calm under pressure

Accounting software

Hotel systems familiarity

Tools

Hotel management software

Accounts payable/receivable software

Job description

Superhost Hospitality is seeking a Night Auditor in Fort Wayne, Indiana, to oversee nightly financial reconciliations and guest services. The role involves front desk duties, end-of-day accounting, and ensuring security during overnight shifts.

You will review tax-exempt docs, manage aging receivables, and process payables while maintaining accuracy and a calm, customer-focused approach.