Night Auditor

Superhost Hospitality Management LLC; Fort Wayne (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k) for

Exclusive travel discounts

Wellness program

On-demand pay

Leadership development program

Culture Committee participation

Promotions from within

Job summary

Superhost Hospitality is seeking a Night Auditor in Fort Wayne, Indiana, to oversee nightly financial reconciliations and guest services. The role involves front desk duties, end-of-day accounting, and ensuring security during overnight shifts.

You will review tax-exempt docs, manage aging receivables, and process payables while maintaining accuracy and a calm, customer-focused approach.

Qualifications

• Strong attention to detail and accuracy in financial records.
• Commitment to excellent guest service, including overnight hours.
• Ability to stay calm and resolve issues efficiently.
• Comfortable using hotel systems and accounting software.

Responsibilities

• Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Manage front desk operations, including late-night check-ins, guest inquiries, and issue resolution.
• Complete end-of-day accounting processes and submit income journals.
• Monitor security cameras and help maintain a safe and secure environment.
• Respond to guest concerns and emergencies during overnight shifts.
• Review and validate tax-exempt documentation.
• Verify out-of-order room status.
• Support accounts receivable by assisting with aging reports, collections, and client billing.
• Enter accounts payable invoices accurately and timely.

Skills

Attention to detail

Guest service

Calm under pressure

Accounting software

Hotel systems familiarity

Tools

Hotel management software

Accounts payable/receivable software

Job description

Description

Night Auditor

Superhost Hospitality - Home2 Suites by Hilton Fort Wayne Indiana

As a Night Auditor, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours.

Key Responsibilities:

• Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Manage front desk operations, including late-night check-ins, guest inquiries, and issue resolution.
• Complete end-of-day accounting processes and submit income journals.
• Monitor security cameras and help maintain a safe and secure environment.
• Respond to guest concerns and emergencies during overnight shifts.
• Review and validate tax-exempt documentation.
• Verify out-of-order room status.
• Support accounts receivable by assisting with aging reports, collections, and client billing.
• Enter accounts payable invoices accurately and timely.

Requirements:

• Strong attention to detail and accuracy in financial records
• Commitment to excellent guest service, including overnight hours
• Ability to stay calm and resolve issues efficiently
• Comfortable using hotel systems and accounting software

Additional Requirements:

• Must have reliable transportation.
• Availability for night shifts, including weekends and holidays.

What to Expect in Your First Few Months: You will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands-on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records.

The Perks of Working for Us:

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.