Night Auditor

Paycom - ATS; Fort Worth (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Hyatt Place Fort Worth Stockyards is seeking a Night Auditor to ensure accurate nightly financials and smooth overnight operations. You will balance transactions, run end-of-day reports, and act as the primary overnight guest service representative.

The role requires strong attention to detail, superb guest service, and the ability to multitask in a fast-paced, 24/7 hotel environment while upholding Hyatt Place standards and authentic hospitality.

Qualifications

• Availability to work overnight shifts, including weekends and holidays.
• Strong interpersonal skills with a passion for guest service and hospitality.
• Strong attention to detail with the ability to accurately handle financial data and reports.
• Ability to multitask, prioritize, and remain composed in a fast-paced environment.
• Ability to remain composed, professional, and guest-focused during overnight operations.
• Core values: Respect, Integrity, Humility, Empathy, Creativity, Fun.

Responsibilities

• Accurately complete the nightly audit process and balance daily transactions.
• Reconcile room charges, taxes, cash receipts, and card transactions.
• Provide professional overnight guest service including check-ins and inquiries.
• Identify maintenance or safety concerns and report to on-call leadership.
• Maintain a clean, professional front desk and lobby area during shift.

Job description

ABOUT HYATT PLACE FORT WORTH HISTORIC STOCKYARDS:Located in the heart of the Historic Fort Worth Stockyards, Hyatt Place Fort Worth blends modern comfort with the rich culture and heritage of one of Texas’ most iconic destinations. Our hotel offers guests a welcoming space to relax, recharge, and experience the unique charm of the Stockyards—where Western history meets contemporary hospitality.At Hyatt Place, our purpose is to care for people so they can be their best. We bring this to life by delivering thoughtful service, comfortable accommodations, and meaningful experiences for every guest, every stay. Whether guests are here for business, leisure, or to explore the spirit of the Stockyards, our team is dedicated to making each visit seamless and memorable.Rooted in hospitality and driven by service, we take pride in creating an environment where guests feel genuinely welcomed and team members feel valued and empowered. From a warm greeting to attentive service throughout the stay, we are committed to delivering the Hyatt Place experience with authenticity and care.ROLE SUMMARY: The Night Auditor plays a critical role in ensuring the accuracy, integrity, and continuity of hotel operations during overnight hours at Hyatt Place Fort Worth Stockyards. This position is responsible for balancing daily financial transactions, completing the night audit process, and preparing reports that support the hotel’s transition into the next business day. In addition to audit responsibilities, the Night Auditor serves as the primary overnight guest service representative, delivering attentive, professional, and solution-oriented service while upholding Hyatt Place standards and the authentic hospitality of the Historic Stockyards.ESSENTIAL FUNCTIONS:Accurately complete the nightly audit process, ensuring all daily transactions are balanced and properly posted.Reconcile room charges, taxes, cash receipts, credit card transactions, and miscellaneous postings.Audit front desk and outlet cashier work and correct discrepancies in accordance with hotel procedures.Verify room rates, package postings, and incidental charges to ensure accuracy across all guest folios.Run end-of-day programs and officially close the business day in the property management system.Generate and distribute daily flash reports, night audit reports, and morning financial reports to leadership, finance, and housekeeping as required.Provide professional, courteous overnight guest service, including check-ins, check-outs, reservations assistance, and guest inquiries.Anticipate guest needs and resolve concerns calmly and effectively, escalating issues to leadership when appropriate.Serve as a knowledgeable resource for guests regarding hotel amenities, services, and local Fort Worth Stockyards attractions during overnight hours.Identify and report maintenance issues, safety concerns, or suspicious activity to on-call leadership or appropriate departments.Maintain a clean, organized, and professional front desk and lobby area throughout the shift.Safeguard guest privacy and confidentiality while ensuring the security of all guest and hotel information.Support a calm, professional overnight environment while operating independently with sound judgment.All other duties as assigned.ENVIRONMENT / PHYSICAL REQUIREMENTS:Ability to stand, walk, and move throughout the front office and property for extended periods.Ability to lift, carry, or move up to 10 lbs regularly and up to 50 lbs occasionally with assistance.Ability to regularly use a computer and different software programs.Comfortable working in a fast-paced, guest-facing environment that operates 24 hours a day, 7 days a week.REQUIRED QUALIFICATIONS:Availability to work overnight shifts, including weekends and holidays.Strong interpersonal skills with a passion for guest service and hospitality.Strong attention to detail with the ability to accurately handle financial data and reports.Ability to multitask, prioritize, and remain composed in a fast-paced environment.Ability to remain composed, professional, and guest-focused during overnight operations.Embody our Core Values: Respect, Integrity, Humility, Empathy, Creativity, Fun.PREFERRED QUALIFICATIONS:Previous hotel night audit, front desk, or hospitality experience preferred.Familiarity with Hyatt Place property management systems.Basic accounting or cash-handling experience.Knowledge of local area, attractions, dining, and services to enhance guest recommendations.Hyatt Place complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.