Overnight Attendant

Riverside Casino & Golf Resort; Iowa; On-site; USD 19,000 - 27,000; Full time

Job summary

Riverside Casino & Golf Resort is hiring an Overnight Express Attendant to warmly welcome guests, operate POS registers, and serve meals while delivering exceptional guest service for an outstanding dining experience.

The role includes handling payments, taking orders, maintaining cash accuracy, and ensuring the dining area is tidy. Overnight hours and weekend shifts apply, with premium pay noted.

Qualifications

• Basic math skills and dining room/service knowledge.
• Excellent interpersonal and communication skills.
• Able to stand for up to seven hours.
• Must be 18 years or older.

Responsibilities

• Greet guests and inform them of specials or recommendations.
• Operate the Micros terminal, collect payments, and make change; take orders and answer questions about the menu.
• Keep an accurate count of money in the cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to guest requests.
• Keep dining area neat and clean at all times; perform side-work duties.
• Report guest incidents and complaints to a supervisor.

Skills

Math fundamentals

Dining service

Interpersonal skills

Standing ability

Job description

The Overnight Express Attendant is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience. This position also prepares meals & the bill, and performs side work to prepare for the next shift.

Essential Functions

• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep and accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Required

• Basic knowledge of math skills and dining room and service functions.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to seven hours.
• Must be 18 years or older.

Schedule

Full-time, Overnights and Weekends, 11 PM - 7 AM

$16.50/hour (including premium pay)

Riverside Casino & Golf Resort is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.