Overnight Attendant

Riverside-Casino-; Muscatine (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Riverside-Casino- in Muscatine, IA is seeking an Overnight Express Attendant to welcome guests, take orders, and process payments at the Micros, delivering friendly and responsive service to create an exceptional dining experience.

This full-time shift runs overnight from 11pm to 7am, and requires standing for long periods while maintaining accuracy in cash handling and knowledge of the menu and nightly features. Applicants must be 18+ and able to work nights and weekends if required.

Qualifications

• Basic math skills and knowledge of dining room and service functions.
• Excellent interpersonal and communication skills.
• Ability to stand for up to seven hours.
• Must be 18 years or older.

Responsibilities

• Greet guests and inform about specials or recommendations.
• Operate Micros terminal, collect payments, and take orders.
• Maintain accurate cash drawer and money handling.
• Know outlet layout, menu items, and nightly features.
• Respond promptly and courteously to guest requests.
• Keep dining area neat and clean at all times; perform side-work duties.
• Report all guest incidents and complaints to the supervisor.
• Provide friendly service with eye contact and a positive attitude.
• Perform other tasks as deemed necessary by management.

Skills

Guest service

POS operation

Interpersonal communication

Standing for long shifts

Job description

The Overnight Express Attendant is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience. This position also prepares meals & the bill, and performs side work to prepare for the next shift.

Salary: $16.50/hour

Schedule: Full time, Overnights and Weekends, 11pm to 7am

Essential Functions:

• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep and accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Required:

• Basic knowledge of math skills and dining room and service functions.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to seven hours.
• Must be 18 years or older.