Overnight Attendant

Riverside-Casino-; Columbus Junction (IA); On-site; USD 19,000 - 27,000; Full time

Job summary

Riverside-Casino- in Iowa is seeking an Overnight Express Attendant to welcome guests, take orders, process payments at the Micros terminal, and serve meals with friendly hospitality.

You will maintain a clean dining area, handle side-work for shift change, and respond promptly to guest requests while upholding high service standards and accurate cash handling during overnight hours.

Qualifications

• Basic math skills and knowledge of dining room and service functions.
• Excellent interpersonal and communication skills.
• Ability to stand for up to seven hours.
• Must be 18 years or older.

Responsibilities

• Greet and inform guests of specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep an accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Skills

Math skills

Interpersonal skills

Communication skills

Standing for long hours

Job description

The Overnight Express Attendant is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience. This position also prepares meals & the bill, and performs side work to prepare for the next shift.

Salary: $16.50/hour

Schedule: Full time, Overnights and Weekends, 11pm to 7am

Essential Functions:

• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep and accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Required:

• Basic knowledge of math skills and dining room and service functions.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to seven hours.
• Must be 18 years or older.