Overnight Attendant

Riverside-Casino-; West Liberty (IA); On-site; USD 21,000 - 25,000; Full time

Job summary

Riverside-Casino- in West Liberty, IA is seeking an Overnight Express Attendant to welcome guests, take orders, and handle payments at the Micros terminal. You will prepare meals, ring up bills, and keep the dining area clean during overnight shifts.

This full-time position runs 11pm to 7am on weekends as needed. Ideal candidates have basic math, excellent interpersonal skills, and the ability to stand for up to seven hours.

Qualifications

• Basic math skills.
• Excellent interpersonal and communication skills.
• Ability to stand up for up to seven hours.
• Must be 18 years or older.

Responsibilities

• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep an accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Skills

Interpersonal skills

Customer service

Math basics

Standing hours

Job description

The Overnight Express Attendant is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience. This position also prepares meals & the bill, and performs side work to prepare for the next shift.

Salary: $16.50/hour

Schedule: Full time, Overnights and Weekends, 11pm to 7am

Essential Functions:

• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.
• Keep and accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Required:

• Basic knowledge of math skills and dining room and service functions.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to seven hours.
• Must be 18 years or older.