Overnight Assistant Front Office Manager

HYATT Hotels; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Hyatt Grand Central New York is seeking an Overnight Assistant Front Office Manager to oversee the front office team, manage cash controls for agents, and address guest requests during night hours.

This role includes training, staff development, scheduling, and ensuring service standards are met in a fast-paced hotel environment.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule

Responsibilities

• The Overnight Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Skills

Front Office Supervision

Customer Service

Staff Scheduling

Communication Skills

Job description

Organization- Hyatt Grand Central New York

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Organization- Hyatt Grand Central New York

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Overnight Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule